before your visit

helpful questions.

A few simple answers about who Cloud Visits are for, what happens during a visit, and how booking works.

who are Cloud Visits for?

Cloud Visits are for adults who want a little friendly, one-to-one company from home. You do not need a special reason to book.

do I need to be on camera?

No. Choose audio or video and let your companion know what feels most comfortable when the visit begins.

what can we do together?

Talk about your day, share tea, play something simple, take a virtual walk, remember a favorite story, or enjoy calm shared quiet.

how does booking work?

Pay for your chosen Cloud Visit first, then open its matching Zoom calendar and schedule with the same email address.

how does the Cloud Pack work?

The Cloud Pack includes four prepaid 30-minute visits. Use the pack calendar each time you want to schedule one of your remaining visits.

what if I need help before my visit?

Email hello@hugsharbor.com with a booking question. Hugs Harbor is not an emergency or crisis service.